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UK .co.uk, .uk. org.uk Florist Domain Names are registered and renewed at £10 + VAT per year.
.com, .net, .org, .biz, .info Florist Domain Names are registered at and renewed UK £20 + VAT, $30 USD, $35 CAD, €30, R800, $35 AUD, $35 NZD per year.
other domain name suffix prices on request
All domains registered through Florist Window Ltd for clients are registered in the clients name.
We send email renewal reminders to clients 4, 3, 2, 1 weeks and 6, 5, 4, 3, 2, 1 and 1 day overdue. Renewals can be paid for online and are secured using SSL Secured Socket Layer. Payments are secured through Fis Global Worldpay our third party payment gateway provider.
If you do not renew your domain by its expiry date your domain will be suspended which means all services will stop and will go into a 30 day grace period which you can still renew your domain name with a additional redemption fee of £250 + VAT / $400. If the domain name is not renewed, it will be cancelled and deleted from the register after 60 days and made available for resale through a third party registrar. Florist Window will not guarantee the renewal of a domain name after this period.
If you do not renew your domain before its expiry date, you will have up to 30 days grace period, followed by a 60 day redemption grace period to renew the domain name at the original renewal fee. Renewing any .uk domain costs £10 + VAT per year. After the 30 day grace period your domain will be suspended which means all services will stop and will go into a 60 day grace period which you can still renew your domain name at no extra cost and with no additional redemption fee. If the domain name is not renewed, it will be cancelled and deleted from the register after 90 days and made available for resale through a third party registrar. Florist Window will not guarantee the renewal of a domain name after this period.
No charges are made for .uk domains transferred in or out.
.com, .net, .org, .biz and .info domains are transferred in at UK £20 + VAT, $30 USD, $35 CAD, €30, R800, $35 AUD, $35 NZD per domain, on completion of the transfer 1 additional year is added to your domain names registration period.
.com, .net, .org, .biz and .info domains can be transferred away from us without charge, however the receiving registrar may charge you to transfer a domain name to them.
Here at Florist Window we like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers. If you wish to make a complaint about a service you have received, please submit an email to us at support@floristwindow.com including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
If you’re not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.uk/disputes/complaining-about-registrar/complaints-procedure.
Report any abuse such as phishing, spam etc to support@floristwindow.com and we will reply within 5 working days or less.
http://www.nominet.uk/go/terms
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